Improved Hearing Screening and Intervention Services (IHSIS)

Status: Complete

WHAT: A series of collaborative improvement projects to increase the rate of documented follow-up and intervention services for infants with hearing loss.

WHO: Early Hearing Detection and Intervention (EHDI) offices representing 28 states plus the District of Columbia, Puerto Rico, and the US Virgin Islands, in collaboration with parent partners, audiologists and other healthcare professionals and advocates.

WHEN: The multiple collaborative projects ran from 2010 to 2013.

FUNDER: This project was funded by the Health Resources and Service Administration’s Maternal and Child Health Bureau.

NICHQ'S ROLE: Facilitated Breakthrough Series learning collaboratives to apply quality improvement methodology to improve the systems of care for children with hearing loss.

“We believe that we will continue to use the process learned through the IHSIS Collaborative as a 'go-to' method of making future changes in our program. It has become our standard for quality improvement for our state’s EHDI program.”

-- Improving Hearing Screening and Intervention Systems project participant

“We believe our greatest accomplishment is learning HOW to look at our system of service... We now have a PROCESS we can employ for a wide variety of program/service components to determine if we are in need of change and if so, how to go about making changes. So, for our team it is not a specific accomplishment as much as it is having learned HOW to affect changes.”

-- Improving Hearing Screening and Intervention Systems project participant